§ 5.12.130. Annual reports.

Unless an exemption is granted by the director, no later than ninety days after the end of the operator's fiscal year, a franchisee shall submit the following information:

A.

A fully audited or self-certified revenue report signed by an officer of the cable communications system operator from the previous calendar year for the cable communications system, and a certified statement setting forth the computation of gross revenues used to calculate the franchise fee for the preceding year and a detailed explanation of the method of computation showing:

1.

Gross revenues by category (e.g., basic service, pay, pay-per-view, advertising, installation, equipment, late charges, miscellaneous, other); and

2.

What, if any, deductions were made from gross revenues in calculating the franchise fee (e.g., bad debt, credits and refunds), and the amount of each deduction.

B.

A report showing, for each applicable customer service standard, the franchisee's performance with respect to that standard for each quarter of the preceding year. In each case where the franchisee concludes it did not comply fully, the franchisee will describe the corrective actions it is taking to assure future compliance. In addition, the report should identify the number and nature of all the customer service complaints received and an explanation of their dispositions.

C.

An ownership report, indicating all persons who at the time of filing control or own an interest in the franchisee of ten percent or more.

(Ord. 1262 § 2 (part), 2005)